Privacy Policy
Last updated: Aug 25, 2026 10:17 PM
We value your privacy very highly. Please read this Privacy Policy carefully before using the www.callresail.com website (the “Website”) operated by RESAIL, a(n) Limited Liability Company formed in Florida, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.
What information we collect and store
We collect and store any and all information that you enter on this Website. We collect and store the following information about you:
Identifying information - Name
Specific piece of information
How we use this information
- Enforcing our Terms of Service
- Performing services
- Providing customer service
- Resolving disputes
- Responding to consumer messages
- Sending SMS messages
- Verifying customer information
Identifying information - Postal / Shipping address
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Responding to consumer messages
- Displaying embedded maps and tracking and analyzing interactions with such maps
Identifying information - Phone number
Specific piece of information
How we use this information
- Performing services
- Providing customer service
- Responding to consumer messages
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Sending SMS messages
- Verifying customer information
Identifying information - IP address
Specific piece of information
How we use this information
- Analytics
- Debugging to identify and repair errors
- Detecting security incidents
- Hosting our Website
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Identifying information - Device identifier
Specific piece of information
How we use this information
- Analytics
- Detecting security incidents
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Debugging to identify and repair errors
Identifying information - Online identifier
Specific piece of information
How we use this information
- Analytics
- Detecting security incidents
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Debugging to identify and repair errors
Internet or other electronic activity - Browsing history
Specific piece of information
How we use this information
- Detecting security incidents
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
Internet or other electronic activity - Information regarding your interaction with our website or application
Specific piece of information
How we use this information
- Analytics
- Detecting security incidents
- Protecting against malicious, deceptive, fraudulent or illegal activity, and prosecuting those responsible for such activities
- Creating new features
- Debugging to identify and repair errors
With whom we share your personal information
We will not share your actual consent to receiving SMS messaging with any third parties or affiliates. This means that when you consent to receiving SMS messages from us, this will not automatically opt you into receiving SMS messaging from any other company.
SMS messaging
We will only send you SMS messages if you consent to us doing so. We obtain SMS consent via opt-in messages when you subscribe to receive text messages. If you opt in, we will send you conversational, informational, and promotional messages. Our SMS program can be described as follows: RESAIL: Thanks for your quote request, Sarah! Your estimate for recurring cleaning is ready — we'll call you shortly to walk through it. Reply STOP to opt out. Msg & data rates may apply. All messages will originate from 18632644595. We will send you messages 1. Please note that messaging frequency may vary. Message and data rates may apply.
You may opt out of SMS messages at any time by texting “Stop”. You may also opt out by emailing us at hello@callresail.com. If you would like to re-subscribe to receiving SMS messages from us, you can do so by re-enrolling through the website or by contacting us. If you need assistance with SMS messaging, you can obtain that assistance by texting "help" or by contacting us. For additional information regarding SMS messaging, please read our Terms of Service: https://callresail.com/terms-of-service. We use Twilio to send SMS messages. To learn more about their privacy practices and terms please read their Privacy Policy and Terms of Service.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website sets cookies. Please visit our Cookie Policy to learn more about what cookies we set, why we set them, and how to change your cookie settings.
Children's privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.
Analytics programs
This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/. This Website also uses the following additional analytics program(s) to collect information about you and your behaviors: Microsoft Clarity and PostHog. To learn how to opt-out, please visit the website(s) of the analytics program(s) listed. You can also opt out of cookies by using our cookie consent banner.
Security and spam prevention
This Website uses Cloudflare Turnstile. Cloudflare Turnstile is a service from Cloudflare, Inc. that helps distinguish between humans and bots, thereby helping prevent spam. Cloudflare Turnstile works by collecting IP addresses, user agent, browser information and behavioral data to help prevent bots and spam. Please read the Cloudflare Turnstile Privacy Policy to learn more about your privacy when using this tool.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Questions
If you have any questions about this Privacy Policy, please contact us at hello@callresail.com.